Shipping Policy
đźšš Shipping Policy
1. Order Processing Time
All orders are processed within [1–3 business days] after confirmation.
- Pre Orders items are processed within [10-12 business days].
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing may be slightly delayed.
2. Shipping Rates & Delivery Time
📦 Domestic Shipping
- Standard Delivery: [2–5 business days.
- Shipping Charges: [Free / Flat Rate / Calculated at Checkout]
🌍 International Shipping (Optional)
- Delivery Time: [7–15 business days]
- Shipping Charges: Calculated at checkout based on location
⚠️ Delivery times are estimates and may vary due to courier delays.
3. Cash on Delivery (COD)
We offer Cash on Delivery (COD) in specific areas (Contact us to if check this service is available in your area).
- Please ensure your contact number and address are correct
- Our team may call to confirm your order before shipping
4. Order Tracking
Once your order is shipped, you will receive a tracking number via:
- SMS (if applicable)
You can use this to track your order in real-time.
5. Shipping Partners
We work with reliable courier services to ensure safe delivery, such as:
- USPS, UPS
6. Delays & Issues
We are not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact us.
7. Incorrect Address
If you provide an incorrect or incomplete address:
- The order may be delayed or returned
- Additional shipping charges may apply for re-delivery
8. Lost or Damaged Packages
If your order is lost or arrives damaged:
- Contact us within [48 hours] of delivery
- Provide order details and photos (if damaged)
We will assist in resolving the issue promptly.
9. Contact Us
For shipping-related questions:
📧 Email: info@signatureperfumes.store