Shipping Policy

🚚 Shipping Policy

1. Order Processing Time

All orders are processed within [1–3 business days] after confirmation.
Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be slightly delayed.

2. Shipping Rates & Delivery Time

📦 Domestic Shipping (Pakistan)

  • Standard Delivery: [2–5 business days]
  • Shipping Charges: [Free / Flat Rate / Calculated at Checkout]

🌍 International Shipping (Optional)

  • Delivery Time: [7–15 business days]
  • Shipping Charges: Calculated at checkout based on location

⚠️ Delivery times are estimates and may vary due to courier delays.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

  • Please ensure your contact number and address are correct
  • Our team may call to confirm your order before shipping

4. Order Tracking

Once your order is shipped, you will receive a tracking number via:

  • Email
  • SMS (if applicable)

You can use this to track your order in real-time.

5. Shipping Partners

We work with reliable courier services to ensure safe delivery, such as:

  • [Leopards / TCS / M&P / BlueEx / Pakistan Post] (customize as needed)

6. Delays & Issues

We are not responsible for delays caused by:

  • Courier service issues
  • Weather conditions
  • Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact us.

7. Incorrect Address

If you provide an incorrect or incomplete address:

  • The order may be delayed or returned
  • Additional shipping charges may apply for re-delivery

8. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within [48 hours] of delivery
  • Provide order details and photos (if damaged)
    We will assist in resolving the issue promptly.

9. Contact Us

For shipping-related questions:
📧 Email: info@signatureperfumes.com