Return & Refund Policy

šŸ” Return & Refund Policy

1. Overview

At signatureperfumes.storeĀ we want you to be fully satisfied with your purchase. If you are not completely happy, weā€™re here to help.

2. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in original condition
  • The item must be in its original packaging
  • Proof of purchase (order number or receipt) is required
  • Return request must be made within [7 / 14 / 30] days of delivery

3. Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items (if applicable)
  • Gift cards
  • Perishable goods
  • Personal care items (if opened)
  • Customized or made-to-order products

4. Return Process

To initiate a return:

  1. Contact us at signatureperfumes.storeĀ with your order details
  2. Wait for return approval and instructions
  3. Ship the item to the provided return address

āš ļø Returns sent without approval may not be accepted.

5. Refunds

Once we receive and inspect your return:

  • You will be notified of approval or rejection
  • If approved, your refund will be processed to your original payment method
  • Refunds may take [5ā€“10 business days] to reflect in your account

6. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Original shipping charges are non-refundable

7. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

  • Contact us within [48 hours] of delivery
  • Provide photos as proof
  • We will offer a replacement or full refund at no extra cost

8. Exchanges

We only replace items if they are defective or damaged.
For exchanges, contact us at info@signatureperfumes.com

9. Late or Missing Refunds

If you havenā€™t received your refund:

  • Check your bank account again
  • Contact your credit card provider
  • Then contact us at info@signatureperfumes.com

10. Contact Us

For return and refund inquiries:
šŸ“§ Email: info@signatureperfumes.com